Payment
All goods are originated from Japan where supply is limited. If unavailability after payment, refund or exchange will be arranged.
Delivery
All prices include one delivery. In case of postal return for unknown address, recipient refusal; buyer will be responsible for second delivery fee and 5% of the order amount for re-packaging. Delivery charge and $30% of the order amount will be charged for order cancellation.
International postal lead-time may vary by different factors, such as special seasons, long holidays, local customs procedures and post office efficiency. You may not receive your order as expected. We recommend us EMS speed post.
Import Tax
We are not responsible for any documents or charges for import permits. Once purchase completed, buyers accept all the terms and conditions stated in our purchase policy. Buyers are required to bear all the local taxes and extra charges.
Return Policy
AdamBeauty only sell authentic and quality goods. No exchange or refund due to hygiene reason.
We pack our goods in great care before delivery. If damage is found, please contact us within 3 day and return it with the original package at our cost. We shall then arrange exchange.
Non-returnable items.
Over 14 days after goods receipt.
Products opened and used.
Product package is damaged, destructed or incomplete.
Lost and Replacement
For confirmed case of non-delivery, replacement will be sent to customers who have taken EMS or courier service.
According to Hong Kong Postal Guide, the maximum compensation value is $320 depending the weight and may take time up to 6 months
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