所有貨品包一次的郵遞或速遞費用 . 如因收貨位址不詳、無人收件或收件人拒收包裹而被退回等。當包裹退回給我們時，買方需付另第二次的運費及包裝費總額的2%.
郵寄香港貨品 通常1~2工作天寄達, 如郵件過大不能投入信箱,通常會另寄領取咭到郵政局領取或管理處代為接收.建議另加選擇掛號或速遞付送貨品.
運送到香港以外國家正常約 5個工作天寄達. 由於海外部分地區的海關入口審查需時較長，因此部份訂單的運送時間可能需要二至三星期。如您遇到上述情況，請聯絡當地郵政並提拱你的郵包編號追查. 或 請聯絡我們，我們會為你追蹤有關訂單。
( 稅項 ) 運送到香港以外國家，視乎運送到達站的法例而定,你可能需要繳付附加費、稅項，就有關產品我們不能控制或申請進口許可證，
亦不會為該等款項或文件申領手續負上任何責任。如閣下完成有關之訂購程式，即表示接受條款，並為付運訂購產品的一切附加費、
稅項或進口文件申領事宜負責。如最後產品遭退回，我們會扣除運費及收取產品總額的15%.
AdamBeauty.com 售賣的貨品保證商品與原廠相同，您無須擔心品性不佳、仿冒及過期等問題, 如沒特別理由. 基於衛生問題,貨品恕不接受更換或退款。
我們確保把每件貨品安全包裝 ,郵寄到客人手上. 若貨品萬一在運送途中損壞、請在3天內聯絡我們, 並保留完有全部的包裝, 以作安排更換. 寄回的郵資亦由ADAM EBAUTY.com SHOP負擔。
不可退回的產品
收貨期已超過 14天。
產品已經開封或曾被使用 (例如包裝膠紙或盒被撕去)。
產品並未保持完好包裝、已受破壞、損毀或不完整。
現時大部份的電郵服務供應商或軟件均有提供電郵過濾功能，防禦電郵病毒及垃圾電郵等，唯此功能會誤將部份重要電郵過濾。為使您能如常收到我們的所有電郵通訊，請參照以下建議：
*將 info@adambeauty.com 加到您的電郵地址簿。
*請檢查「垃圾郵件箱」或「雜件箱」等，如發現內有 AdamBeauty 網站發出的電郵，請按「非濫發郵件」。
*向您的電郵服務供應商匯報情況，表達您希望正常地收到由 @adambeauty.com 網站發出的電郵通訊。
Occasionally orders are returned to us as incorrect address, failed delivery attempts or refused by recipient. When return an undeliverable package to us. Buyers must pay the second airmail expenses of postage for resend the order.
Since some of the Customs in abroad may take a relatively long time to inspect the parcels, the delivery time of some orders may take 2-3 weeks. If you encounter this problem, please try to contact your local postal and track the mail number or contact us.
Title of Products, Documents and Fees to Import Depend on transport the rule of the destination, you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined completely by the government of your country, and as such we have no control over those costs or regulations. As such, AdamBeauty.com will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country's customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to AdamBeauty.com you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.
We guarantee selling product are the same as orignieal , you needn't worry about counterfeit and overdue of quality . Such as not having special reason. Because of the hygiene question, Please forgive for not accepting refund. and changing .
We guarantee to post the security packaging of each of goods to guests on hand. In case If the goods are damaged while transporting, please keeping all packaging and contact us within 3 days, change in order to make the arrangement . The postage returned is also born by ADAM EBAUTY.com SHOP
Products that can't be returned .
Received has already exceeded 14 days.
The products had already unsealed or been once used (for example packed the adhesive tape or the box and has been torn).
The products have not kept intact and packed , already destroyed, damaged or incomplete.
A lot of email service provides and email client software have filters to block junk emails .Also blocked legitimate emails like the ones we send you. In order to ensure you receive all the e-newsletters, order confirmation and dispatch emails we send you, please follow these recommendations
*add info@adambeauty.com to your Address Book
*check on any folder named (Junk), (Spam), (Filtered/Blocked), or even at the Trash/Bin folder. If you see our email there, please mark it as (not spam) or (report as not spam). There is an option to do this from the functions provided by your email account service (Yahoo!, Hotmail, Gmail, etc.).
*report to your email service providers that you cannot receive emails from @adambeauty.com